ANSWERS TO YOUR QUESTIONS

WHAT SHIPPING METHODS ARE AVAILABLE?

If you buy at miamimotos.com you can have the possibility of choosing the shipping method that best suits what you are looking for.

In the United States and Canada, you can choose the shipment you prefer based on the delivery times and price shown there. Please read the '' Shipping '' section on each product so you can choose the one you like.

For Latin American and European countries we ship directly to your location address, this causes shipping costs in addition to the value of your purchase, in some countries it may also be charged tax costs.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

The delivery time of your purchase will be directly linked to the city of the United States in which you are and also the shipment that you have chosen, remember that you can choose an immediate or standard shipment.

For the rest of the Latin American and European countries, this time will also be linked to the country in which you are located, that the means of delivery do not present any news or delays and the customs nationalization process in your country.

In any case, our company manages the fastest and safest shipping companies so that you can have your purchase in the shortest possible time.

DO YOU SHIP INTERNATIONALLY?

If we make international, safe and reliable shipments. These shipments generate an additional charge to your purchase and will depend on the country of your location. Other amounts may also be charged to your purchase for income taxes in your country. Please read more of this policy in the section '' shipments outside the united states ''

THE SHIPPING COST IS INCLUDED IN MY PURCHASE?

No, each purchase you make must include a value per shipment that will depend on the speed in which you want to obtain your product or the location where you are.

Additionally, if the country where you are requires payment of nationalization taxes, they must be added at the time of payment. (These taxes are calculated immediately according to your country of origin)

WHAT PAYMENT METHODS ARE ACCEPTED?

If you make a purchase through our online store miamimotos.com you can make your payment safely through PayPal, on this platform you can pay with your credit card safely and confidentially.

You should be aware that purchases made are sent to the cardholder's address for a more secure transaction.

IS BUYING ON-LINE SAFE?

If you buy at miamimotos.com, you are backed by a highly recognized company with a history of more than 20 years in south florida. We have all the necessary security means so that your purchase is made 100% secure and your shopping experience is positive.

To confirm our reputation, we invite you to visit our sales channel on eBay, as well as all the comments on Google and social platforms such as Facebook and Instagram.

HOW DO I PLACE AN ORDER?

To make a purchase at miamimotos.com you can browse among all the products we offer, choose the color, model and size that you like the most to add it to the cart.

After confirming your cart, please fill out all the personal information we request for billing and shipping.

The next step to follow is to add the location where you want to receive the product, choose the payment method of your choice. Done, your order is being prepared!

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

You do not really need an account to buy at miamimotos.com but we recommend that you open yours so that you can follow your order, meet new launches, be part of our closest customers and of course the offers we make especially for you.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

Of course, at any time while you browse our online store you can have the support of an advisor via WhatsApp to assist you.

This advisor has a business hours from 9:00 am - 05:00 pm Miami time, (GMT-4). If you write to us outside these hours, you will enter our message box to respond on the next business day.

HOW CAN I CANCEL OR CHANGE MY ORDER?

If you have any disagreement with your order and want to change or cancel it, you have 2 days after the date you placed your order to communicate with us via WhatsApp or email requesting the '' change or cancellation '' of your order.

If you do not express the desire to change or cancel the purchase, it will follow its normal packaging and shipping process to the location detailed in the purchase.

HOW DO I TRACK MY ORDER?

When you make a purchase at miamimotos.com you have the option to know the status of your order and track it until the moment it arrives at your location.

In the United States you can access the status of your order at any time through our tracking app.

For the rest of the world, you can do it on the official website of the international shipping company that we will provide you at the time of dispatching your purchase.